Only a few tickets left online – tickets also available at the landing stage

Privacy Policy

Adult

Seniors

Students

Students (14–17)

Children (6–13)

Toddlers (0–5)

Welcome Card

Easy City Pass

€21

€18

€18

€18

€11

€0

€15.50

€15.50

Tickets at the pier can be paid for in cash or by card.



We deliberately make only about half of our tickets available online.

Even if no tickets are showing as available online, you can still buy tickets directly at the pier.


Our departure times change regularly. You can check the latest times at any time using the calendar on our website.


👉 Simply arrive at the pier about 30 minutes before your preferred departure time – tickets are often still available on site.


Privacy Policy

Reederei Hadynski e. Kfr.
Last updated: 8 February 2025

1. General Information

The protection of your personal data is very important to us.

This Privacy Policy explains what data we collect, how we use it and what rights you have regarding your personal data.

We process your data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data Controller

The following company is responsible for processing your personal data:

Reederei Hadynski e. Kfr.
Schlochauer Str. 87
12683 Berlin
Germany

Phone: +49 172 3245341
Email: reederei-hadynski@hotmail.de
Website: www.reederei-hadynski.de

3. Collection and Processing of Personal Data

We collect personal data when you:

  • Book tickets through our website www.reederei-hadynski.de
  • Contact us by email
  • Visit our website (see Section 6 – Cookies & Tracking)

The data we collect includes:

  • Booking data: Name, email address, phone number and payment information
  • Communication data: Emails, enquiries and other correspondence
  • Technical data: IP address, browser type and device information (see Cookies)

4. Purpose of Data Processing

We process your data exclusively for the following purposes:

  • Contract fulfilment: Processing bookings and providing tickets
  • Customer communication: Responding to enquiries and providing support
  • Billing and payment processing: Working with payment service providers
  • Website optimisation: Improving the user experience on our website

5. Sharing Data with Third Parties

We only share your personal data with third parties when necessary, for example:

  • With payment service providers such as PayPal or credit card providers to process your booking
  • With technical service providers who assist us in operating our website
  • When we are legally required to do so, for example by official orders

We do not share your data for advertising purposes without your explicit consent.

6. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve the user experience.

These include:

  • Essential cookies: Required for the operation of the website
  • Analytics cookies: Help us understand user behaviour and optimise our website

You can disable cookies in your browser settings.

Please note that doing so may limit the functionality of our website.

7. Data Retention and Deletion

We store your personal data only for as long as necessary to fulfil the respective purpose.

Booking data is retained for up to 10 years for tax and legal reasons.

Once the purpose of processing no longer applies or statutory retention periods have expired, we delete your data.

8. Your Rights as a Data Subject

You have the right to:

  • Access your stored personal data (Art. 15 GDPR)
  • Request the correction of inaccurate or incomplete data (Art. 16 GDPR)
  • Request the deletion of your data ("Right to be Forgotten", Art. 17 GDPR)
  • Request the restriction of processing under certain conditions (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to the processing of your data on grounds relating to your particular situation (Art. 21 GDPR)

To exercise your rights, please contact us:

Email: reederei-hadynski@hotmail.de
Phone: +49 172 3245341

9. Data Security

We implement technical and organisational measures to protect your data against unauthorised access, loss or misuse.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal requirements or changes to our services.